Strass Service FAQ 

What is strassing?

Strassing is the art of covering shoes or most any object completely (well not always completely) with crystals. The process is very time consuming but the end result is simply breathtaking.

So, how does this work?

It’s pretty simple. If you have a pair of shoes (or any item) you’d like strassed, email me a picture of your shoes/item for a free quote. If you are comfortable with my quote, you would then bring in or ship your shoes/item to my strass boutique along with the required deposit and the signed work agreement.. In 2-4 weeks, I will have your shoes (item) completed. You'd then pay the balance. I'd then ship your sparkling shoes/item back to you or, you can make an appointment to pick up your shoes/item up from my boutique. That's it! 

What kind of shoes can be strassed?

Christian Louboutin (red bottoms) has lead the fashion world with crystallized versions of his shoes but almost any shoe can be strassed. Leather, patent leather, suede and satin finishes are great for strassing. Also bear in mind the design of the shoe. If there are multiple areas where straps cross, there is a danger of the crystals being worn off. If you are not sure your shoes can be strassed, email me a picture and I can determine if your shoes are strassable.

Are my shoes safe with you?

Definitely! Once your shoes (item) arrive at my workshop, I guarantee their safety. I never display customer shoes on my showroom floor and they are locked up if I am not working on them. If your shoes are lost or stolen while in my possession, I will refund the fair market value of your shoes. Please keep in mind that I am not responsible for shoes that are lost or any other mishaps before they reach my shop. I strongly suggest you ship your shoes to me insured with a signature required. You may also want to mark your shoes in an inconspicuous spot, just for your own peace of mind.

 What type of crystals do you use?

I use Swarovski crystals. I purchase my crystals from an authorized Swarovski reseller...not Ebay. By doing so, you are guaranteed the most stunning, sparkling shoes possible. Swarovski crystals come in a dazzling array of colors and special finishes. 

Can you send me pictures and/or updates while working on my shoes?

Of course! I can send up to two picture updates and up to three text/email updates during the process.

What is the difference between Crystal and Crystal AB (Aurora Borealis)                    

Crystal (often known as Crystal Clear) is completely colorless...think of a diamond. Crystal Crystal AB, has an added coating which reflects many different colors...like a rainbow! 

What if my shoes are not the color of crystals I'd like?

No problem! For an additional charge, I can paint most shoes to better match your crystal choice. Because the crystals are round, the base color of the shoe will show through now matter how close the crystals are placed together. Example: If your shoes are black and you want them strassed with Crystal clear Swarovski crystals, I suggest having your shoes painted a lighter color to better match the crystals minimize the look of gaping.

I've noticed custom strassed shoes seem to have more crystals than those done by Christian Louboutin and other luxury designers, why is that?

Well...I can only speak for myself but when I custom strass a pair of shoes, I place the crystals closer together and I use a lot more crystals, which give the shoes I strass a full encrusted jeweled look. I also have a few other secrets that make my strass designs stand out from most other strass artists. With my technique, you get a lot more sparkle and a true custom creation at up to 60% less! Click Here to See Samples of my Work.

How long will it take to get my shoes back?

I currently have a turnaround time of 2-4 weeks...Chanel Bags 4-6 weeks. Time starts once your shoes arrive at my shop. Sometimes it may take longer depending on who's ahead of you. I also tend to get busier during the wedding and holiday season.

Do you accommodate rush orders?

Please keep in mind that placing each crystal individually by hand is a very time consuming process. I consider each pair of shoes I strass a work of art. I do not like to stress myself out, nor do I think it is fair to put a customer on the back burner because for a rush order. On very rare occasions, I will consider a rush order but it will be at a premium price. Please contact me for information. 

Will crystals fall off my strass shoes?

lf you take care to not bump or drop your shoes, you will have very minimum crystal loss. As with any strass item, you may lose a crystal here and there...just the nature of the beast. I do include extra crystals with most orders. If you feel an extraordinary amount of crystals are falling off, please contact me and we will work out a solution if I feel that there was no abuse to the shoes/item.

Strassing seems expensive, how is your service a deal?

Having a pair of shoes/item strassed is expensive and I do understand that my service is not for everyone. As a professional strass designer, I can help you get the same $3,000-$6,395 Christian Louboutin Strass shoes that Beyonce and other stars wear at up to 60% less using the exact same shoes, the exact same crystals, and the exact same adhesives. You'll also have access to more color options which help make your strass shoes (item) a true work of sparkling art.

What’s included in the price?

Included is my labor, crystals (basic colors) and other supplies. You must bring in or ship your shoes to me. You are paying for my strass service only. Shoes are NOT included

What’s NOT included in the price

What is not included are the shoes, color matching, processing fees (depending on payment method) and return postage. AB/Special Effect colors are and additional $100-$300+

Shoes will need to be shipped to me or you may bring them in to my work boutique. Of course if you buy a pair of pre-strassed shoes from my boutique, the shoes are included in the price however, pre-strassed shoes are also a final sale.

Can I send in my own crystals for you to strass my shoes with?

I no longer allow clients to send in their own crystals. The reason is most clients tend to greatly underestimate the number of crystals and sizes needed for their project. When this happens, it slows down the entire process and usually add to the cost of the project. 

What is your refund policy?

Because the shoes (and all other Items I strass) are custom strassed, all sales are final/no exchanges. Please make sure you like the fit of your shoe before sending or bringing them to me. If you buy from a retailer and have the shoe shipped directly to me, you are incurring the risk the shoes may not fit. Also, I am not responsible for any other mishaps which may occur before your shoes reach my boutique.

If a problem does arise regarding my strass work, I will work with you as much as possible to rectify your concern. My goal is 100% customer satisfaction and I do stand behind my work.

What about shipping?

I am located in Milwaukee, WI. I ship all items USPS priority with tracking information and/or insurance. Your signature is required for most items. I am not responsible for any lost shoes/items or any other mishaps before your item reach my boutique. Clients are responsible for shipping fees to and from my boutique. Sorry, I no longer ship internationally.

Do you offer a payment plan?

Yes, I do take payments and I offer a layaway plan. Please email me for details.

Do you require a deposit?

I do require a $300-$500+ deposit before I can start on your shoes or item. ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE. If you are unable to pay the entire deposit all at once, no worries! We can work out a payment agreement that you can handle. Once you have the deposit obligation fulfilled, I will began the strassing of your shoes. Your shoes will not be released until the entire payment is made and the funds clear my bank. No Exceptions.

What payment methods do you accept?

I accept:

  • Personal checks (shoes will not be released nor will I start work until checks clear)
  • Cash (For local customers only. Never send cash in the mail)
  • Paypal  (major credit cards online - 2.9% processing fee)
  • Cash by Square (major credit cards - preferred online payments - no processing fee
  •  
  • If you have any additional questions, please call or email me. I'd be happy to hear from you!

    sparklecreationsbytyyon@gmail.com

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    Creations by Tyyon

    Milwaukee, WI 53221

    (414) 220-0120

    revised 6/2016





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